Hi!
Got some odd issue with my new hap ax^2.

At some time it drops all wifi clients. Wire clients continue working as expected.

Here is what I see in logs:Configuration is very simple:


Any advices how to debug the reason?

Sorry for bumping, but am I alone with this issue? Not so much ax2 owners still?
Maybe somebody can help to debug it, so If its not just me, I can send good bug report to mikrotik?

I've not really looked into the specific log messages, but I'm seeing the same thing on my hAP ax2 devices using 7.6 and 7.7beta6.

I don't have a hAP AX2 to compare... but if you restart the radio interface (disable then enable) does everything reconnect then?

For what it's worth - sounds like +1 on this issue.

I have a Hap Ax2 and it has been pretty much a total nightmare. Right from day one the wireless radios would both disappear - disabling and re-enabling would bring them back. I opened a support ticket and I was told that the radio interfaces "experienced and issue and then didn't restart properly" - I was sent a beta build of 7.7 which then bricked the radios entirely. I was sent another build of 7.7 that brought the radios into a state of being unjoinable, by any client. It's now stuck in this state. Haven't bothered trying a reset as its been so unstable on any build that it's not even worth using. Going to go back to the audience I had in my office and return this thing.

I encouter this problem with macbook pro 2017 with hAP ax^2, while macbook pro m1 and other IOT devices are OK.

A macbook pro 2017 got disconnected random when connected to hAP ax2.
And the wifi in the macbook pro 2017 is "dead" after disconnect, it could not see any SSID around.
The only way to recover wifi is disable and then enable wifi, it can work for a while, then "dead" again.

It seems this is macbookpro 2017 wifi bug, does other user encounter this strange problem?

Hi,

我没有这个问题。我的运气AXis rock solid for 14 days already. It is my main home roter with Zerotier, CAKE, firewall, atc. Very good coverage and speed. Better processor power about 20% more than Audience.

I don't have a hAP AX2 to compare... but if you restart the radio interface (disable then enable) does everything reconnect then?

Yep, restart bring everything back.

I encouter this problem with macbook pro 2017 with hAP ax^2, while macbook pro m1 and other IOT devices are OK.

A macbook pro 2017 got disconnected random when connected to hAP ax2.
And the wifi in the macbook pro 2017 is "dead" after disconnect, it could not see any SSID around.
The only way to recover wifi is disable and then enable wifi, it can work for a while, then "dead" again.

It seems this is macbookpro 2017 wifi bug, does other user encounter this strange problem?

It doesn't matter what kind of devices are connected to wifi. It drop ALL devices at the same time. Both 2.4 and 5ghz.

I encouter this problem with macbook pro 2017 with hAP ax^2, while macbook pro m1 and other IOT devices are OK.

A macbook pro 2017 got disconnected random when connected to hAP ax2.
And the wifi in the macbook pro 2017 is "dead" after disconnect, it could not see any SSID around.
The only way to recover wifi is disable and then enable wifi, it can work for a while, then "dead" again.

It seems this is macbookpro 2017 wifi bug, does other user encounter this strange problem?

After change wifi setting asviewtopic.php?t=190651
It's OK now

I’m experiencing the same on my ax2, wireless radios are shutdown randomly on 7.6, tried latest beta 7.7 and it then makes them unjoinable.

It looks to be happening randomly, it was stable for 2 weeks and now I got it twice in 3 days.

I havent tried disabling and enabling radios, will try that next time, so far restart solved the issue just fine but its getting annoying. Looks like wifiwave2 is still far from perfection, but I hope for the fix coming soon.

Hi!

I have the very same issue! Both 2,4 and 5Ghz transmission stops working all of a sudden. I have noticed two things:
- it does not come back on its own
- if I open the wifi connection from WinBox, start a scan and then close the window, then the wifi network is immediately restarted (maybe there is no need to start a scan at all but I have tried this sequence only and it is reproducible with this - I mean the restart, not the problem itself).
——在调试日志没有职业的引用blem it only records that wifi connection lost and later that it is connected...

I have a lot of issues with this device... I have bought it as everybody recommended it but it is a huge disappointment so far...

.. I have bought it as everybody recommended it but it is a huge disappointment so far...

Who recommended it? No one pointed out that it was a FIRST OF?

in my case, torching the wifi interface seems to bring it back to life

The problem returns after 7.9 update

It doesn't matter what kind of devices are connected to wifi. It drop ALL devices at the same time. Both 2.4 and 5ghz.

Itdoesmatter. One device could cause the issue, then router driver crashes and drops everyone.
We have seem some issues with a windows laptop waking from sleep, with intel driver. See if the issue repeats in specific scenario or not.

It doesn't matter what kind of devices are connected to wifi. It drop ALL devices at the same time. Both 2.4 and 5ghz.

Itdoesmatter. One device could cause the issue, then router driver crashes and drops everyone.
We have seem some issues with a windows laptop waking from sleep, with intel driver. See if the issue repeats in specific scenario or not.

Yeah yeah yeah, it is always someone else, not MT state-of-the-art software and hardware,

Anyway, I had a similar issue on ax3, starting after sw upgrade to rc2 or rc3, can't recall. After the stable 7.9 upgrade, it remained and was very annoying.
What helped in my case: export full config, restore to default, move configuration from export to the router (I did a manual copy/paste), and reload.
No changes in the config. Just redo starting from a default one. No issues since the change.

Itdoesmatter. One device could cause the issue, then router driver crashes and drops everyone.
We have seem some issues with a windows laptop waking from sleep, with intel driver. See if the issue repeats in specific scenario or not.

I turned off sleeping mode of my laptop with intel driver. And issue is repeat in time as I view youtube at this device...
Maybe disable-pmkid is helped for this issue, but i don't know. Because I have many different devices and I do not fully understand how this function works.

I don't think this particular issue is somehow related to client device, as it has been fixed in 7.5 or 7.6 (not sure)
And now it's back in 7.9
Clients are all the same

I have the same issue on 7.9 firmware, with no reason Wi-Fi connections were released in the middle of the night. Is the development team have this bug committed to the backlog, or I need to revert to hap ac2?

Downgrade to 7.8
Seems the issue is still not fixed, not even in 7.10.

I've upgraded to 7.10,
uptime: 3d26m7s
still no drops

So, maybe this time it's something else or not related to original issue.
And I have two ax2 with totally different configuration / env.
1: bridge, about 10 clients, some are apple devices, mixed wired / wireless
2: router, about 5 devices, PC + android clients

Both, previously had no issues until 7.9, both looks fixed after 7.10
However, 3d is still not enough. 7.9 may work for week w/o drop.